Everything you need to know about personal references

When the job interview is done and you're almost to the finish line, there may be one last thing for you to do: provide a personal reference – someone, who knows you outside of a professional setting, to vouch for your character. To help you secure one before the last minute, here's everything you need to know about personal references, from what they are to how to choose one.

What is a personal reference?

A personal reference, sometimes known as a character reference, is a recommendation from someone who knows you personally outside of a work environment. This person is expected to provide insights into your personality, work ethic, and suitability for a role. 

The personal reference differs from a professional reference, which comes from someone you've worked with in a professional setting, like a manager or colleague. 

Why am I being asked for a personal reference? 

Hiring managers often request personal references when you have little or no work experience. For example, recent graduates who have yet to land their first job or internship are typically asked to provide character references. 

A personal reference offers hiring managers valuable insights into your work ethic, personality, and soft skills, such as communication, problem-solving, and creativity. This not only helps employers assess whether you have the necessary skills for the job but also if you are a good cultural fit for the company.

When should I use a personal reference?

Employers usually prefer professional references, but there are times when a personal reference can be beneficial or necessary. Here are a few examples of when you might want to use a personal reference:

  • You're a recent graduate: If you haven't had a job or internship yet, a personal reference can showcase your character and potential
  • You're re-entering the workforce: If you've taken a significant break from work (known as a career gap), a personal or character reference can highlight your reliability and dedication
  • You're changing careers: If you're moving to a new field where your experience is limited, a personal reference can speak to your soft skills and adaptability

  • You have limited professional references: If you have few professional contacts, a personal reference can help fill the gap

  • To show you're a good cultural fit: Personal references can highlight personality traits that match the job and company culture, such as compassion for a nursing position

Who can be a personal reference?

Choosing the right referee for your personal reference can be just as important as what they say about you. It's essential that you pick someone who will speak highly of you and can vouch for your hard-working, reliable, trustworthy character.

So who can you choose as a character reference for a job application? Hiring managers look for references who are objective and impartial to the individual, so it's best to avoid using family members or friends ‒ these individuals won't be able to speak to your skills and personality without being biassed. Below is a list of potential character references to consider as you compile your list:

  • Teacher

  • Academic advisor

  • University lecturer

  • Career coach 

  • Life coach

  • Supervisor

  • Mentor

  • Leaders of social clubs

  • Religious leader

If you have work experience but aren't allowed to use references at your current place of work, consider asking a former colleague or manager who no longer works at the company.

How do I ask someone to be my personal reference?

Once you've identified a few personal references, the next step is to approach them and ask if they would be willing to be a character reference for you. Here's a comprehensive guide on how to go about it:

1. Prepare well in advance

Initiate the request before applying for jobs. This ensures your references have ample time to prepare their recommendations without feeling rushed.

2. Begin with a personal approach

Ideally, contact them via phone or in-person meeting. This not only shows respect but also allows for a more personal connection. It's also an opportunity to catch up and discuss potential future opportunities, reinforcing the importance of networking.

3. If unable to meet, email them

Email is the next best option if a meeting isn't feasible. Here are some tips for crafting your email:

  • Clearly state your request: Be direct about asking for a reference. Provide them with necessary details, such as how they know you and for how long.

  • Provide context: Include a copy of the job listing or details about the position you're applying for. This helps them tailor their reference to highlight relevant skills and experiences.

  • Maintain professionalism: Even though you may have a personal relationship, keep your email professional. Proofread carefully to avoid any grammatical errors or informal language that could detract from your request.

4. Follow up politely

After sending your request, give them time to respond. If you don't hear back within a reasonable period, politely follow up to ensure they received your email or message.

5. Thank them

Regardless of their response, express gratitude for their consideration and willingness to support your application process.

By following these steps, you can effectively request a personal reference that enhances your job application and portrays you in a positive light to potential employers. Proactive preparation ensures your references are ready when needed, demonstrating your professionalism and organisational skills.

Just like you need good character references, you need a strong CV. Find out how yours stacks up by getting a free CV review.

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